Innovation and reliability for the ever-changing
demands of the telecommunications industry.

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ACI IS COMMITTED TO SUPPORTING OUR PRODUCTS WITH TECHNICAL TRAINING, ENGINEERING SOLUTIONS, AND RAPID RESPONSE

HOW CAN WE HELP YOU?

ACI ASEM & DSIM Setup Videos

CUSTOMER SERVICE

ACI’s Customer Service reps are the point of contact for all of your questions; from literature requests, pre-sales support, price and delivery information, order status, to post-sales support, our team is here to support you.
Customer Service representatives are available:

Monday-Friday from 8:00AM – 5:00PM Pacific Time.

Telephone: 1-800-572-1381

Fax: 1-253-813-1001

e-mail: Customer Service

TECHNICAL SUPPORT

 

Technical Support representatives are available:
Monday-Friday from 8:00AM – 5:00PM Pacific Time.

Telephone: 1-800-336-3526 Fax: 1-253-813-1001

Standard Warranty 1 year

e-mail: Tech Support

REPAIR and RETURN (RMA) ASSISTANCE

Our repair department is open Monday-Friday from 6:00am-2:30pm Pacific Time.
Representatives can assist you in arranging for the repair or upgrade of ACI products.

Telephone: 1-253-813-1043

Fax: 1-253-813-1001

RMA Terms; Terms Conditions