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RMA REQUEST

REPAIR & RETURN MERCHANDISE AUTHORIZATION (RMA) REQUEST

To return product for repair/replacement, an RMA number must be issued from ACI Communications Inc RMA Department. An RMA number may be requested by contacting the RMA Department directly, using the online ACI website, or contacting an ACI representative – commonly the regional sales rep in your area. Please use this form to start the process once you have received your RMA number.

ACI RMA dept contact:
Ph 253-813-1043
Email RMA Request

RMA Request Form:

  • Please fill out RMA Questionnaire as completely as possible Add the RMA #number and Company Name in the first column only once. Click on the '+' to add additional RMAs.
    RMA# & CompanyUnit Needing RepairAmp Type/ModelMFG DateQuantityDescription of Failure