Innovation and reliability for the ever-changing
demands of the telecommunications industry.

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ACI IS COMMITTED TO SUPPORTING OUR PRODUCTS WITH TECHNICAL TRAINING, ENGINEERING SOLUTIONS, AND RAPID RESPONSE

HOW CAN WE HELP YOU?

CUSTOMER SERVICE

ACI’s Customer Service reps are the point of contact for all of your questions; from literature requests, pre-sales support, price and delivery information, order status, to post-sales support, our team is here to support you.
Customer Service representatives are available:

Monday-Friday from 8:00AM – 5:00PM Pacific Time.

Telephone: 1-800-572-1381

Fax: 1-253-813-1001

e-mail: Customer Service

TECHNICAL SUPPORT

 

Technical Support representatives are available:
Monday-Friday from 8:00AM – 5:00PM Pacific Time.

Telephone: 1-800-336-3526 Fax: 1-253-813-1001

Standard Warranty 1 year

e-mail: Tech Support

REPAIR and RETURN (RMA) ASSISTANCE

Our repair department is open Monday-Friday from 6:00am-2:30pm Pacific Time.
Representatives can assist you in arranging for the repair or upgrade of ACI products.

Telephone: 1-253-813-1043

Fax: 1-253-813-1001

RMA Terms; Terms Conditions